Brand standards review at Melrose Arch

Done

Gauteng South, HC-132. Version 3 of the form, submitted Mon 12 Oct.

Open form View report

Answers

14 questions on version 3, 5 failed.

Front of house

1
Shopfront and windows clean
0 of 2 points
NoFailed
Raised with the Site Manager on the day.
2
Menu boards lit and up to date
0 of 2 points
NoFailed
Re-checked 15 minutes later: no change.
3
Queue under 5 minutes at peak
0 of 3 points
NoFailed
Shift leader told; fixing now.
4
Allergen matrix displayed at the till
5 of 5 points
Yes

Coffee quality

5
Espresso extraction time
5 of 5 points
29 s
6
Milk textured to standard
3 of 3 points
Yes
7
Grinder calibrated today
2 of 2 points
Yes

Food safety

8
Display fridge temperature
5 of 5 points
2.9 °C
- Photo 1
9
Temperature log kept up to date
3 of 3 points
Yes
10
No signs of pest activity
0 of 5 points
NoFailedCritical
Re-checked 15 minutes later: no change.
11
Food labelled with prep and use-by dates
3 of 3 points
Yes

Team

12
Team in full uniform
2 of 2 points
Yes
13
Shift leader on duty
0 of 2 points
NoFailed
Raised with the Site Manager on the day.
14
Notes for the Site Manager
Good energy on the floor and the queue moved well.

Summary

Result: 71.3%, passed
Pass mark: 70%
Done by: Sipho Nkosi, Area Manager
Submitted: Mon 12 Oct, 12:15
Location at start: At the site
Location at submit: At the site
Window: Thu 1 Oct to Wed 14 Oct
Report: Version 1

Signatures

Sipho NkosiArea Manager, signed 12:15
Lindiwe ZunguShift leader, signing for the Site Manager, signed 12:15

Actions raised

Failures to fix, each with an owner and a due date.

Signs of pest activity behind the counter

Due Mon 19 Oct

Open

History

Scheduled

Thu 1 Oct

Submitted by Sipho Nkosi

Mon 12 Oct, 12:15