Brand standards review at Morningside

Front of house

1. 1

   Shopfront and windows clean

   0 of 2 points

   NoFailed

   Re-checked 15 minutes later: no change.

2. 2

   Menu boards lit and up to date

   0 of 2 points

   NoFailed

   Shift leader told; fixing now.

3. 3

   Queue under 5 minutes at peak

   0 of 3 points

   NoFailed

   Second time this month.

4. 4

   Allergen matrix displayed at the till

   0 of 5 points

   NoFailedCritical

   Raised with the Site Manager on the day.

Coffee quality

1. 5

   Espresso extraction time

   5 of 5 points

   26 s
2. 6

   Milk textured to standard

   – of 3 points

   N/AEquipment away for servicing
3. 7

   Grinder calibrated today

   2 of 2 points

   Yes

   • Photo 1

Food safety

1. 8

   Display fridge temperature

   5 of 5 points

   4 °C

   • Photo 1
   • Photo 2
2. 9

   Temperature log kept up to date

   3 of 3 points

   Yes
3. 10

   No signs of pest activity

   5 of 5 points

   Yes
4. 11

   Food labelled with prep and use-by dates

   3 of 3 points

   Yes

Team

1. 12

   Team in full uniform

   2 of 2 points

   Yes
2. 13

   Shift leader on duty

   2 of 2 points

   Yes
3. 14

   Notes for the Site Manager

   Team handled the lunch rush calmly. Keep the bar area tidier.

Signatures

• Sipho NkosiArea Manager, signed 13:02
• Kyle PillayShift leader, signing for the Site Manager, signed 13:02